When a merchant leaves a negative review on a competitor app, that frustration is your way in. Alert catches every 1–2★ review and summarizes the complaint into a talking point you can lead with.
Alert monitors competitor app listings and flags every new low-star review, then uses AI to distill what the merchant is actually unhappy about.
New 1–2★ reviews on the competitors you choose, the moment they post.
Each review condensed into the core pain point and a suggested angle.
Draft a personalized email that speaks directly to the complaint.
Alert continuously collects public App Store reviews for the competitors you watch, resolves each reviewer to the live merchant behind it, and keeps the full rating history so you see the trend, not just the outburst. The inbox surfaces 1 to 3 star reviews because that is the moment a merchant is openly unhappy and reachable.
All stars are collected for context; the inbox filters to the unhappy ones you can win.
A review is only actionable when you know the store; Alert matches reviewers to live merchants.
Slice by competitor, star band, and pipeline status; nothing gets worked twice.